Privacy Policy

Privacy Policy

Website, marketing, suppliers & customers
General

In order to give You the best possible service and to provide relevant communications, we may need to collect and process certain personal data about You. However, we respect and value Your privacy and we are committed to protect it. This privacy policy contains information about what personal data we collect, what are the key principles of processing the data and what rights You have relating to Your personal data.

Oy El-Ho Ab will process Your personal data in compliance with this privacy policy and applicable laws, so we ask You to read this policy carefully. We may do updates to this privacy policy from time to time associated with the development of our business operations or changes in applicable laws. The updated privacy policy can be found from our website, so we ask You to visit this page from time to time.

By using our services and website or contacting us, You accept that we process Your personal data according to this privacy policy.

For what purposes is personal data collected and used?

We collect, store and process Your personal data only for predefined purposes. The main purposes for processing personal data are:

● marketing purposes, including marketing analytics and direct marketing in compliance with applicable laws;
● customer relationship management;
● developing our website and its content;
● fulfilling our contractual obligations;
● fulfilling legal obligations and responding to legal claims;
● customer communications and responding to contact requests;
● development of our business; and
● offering relevant products and services to You.

What kind of data do we collect about You, and from which sources?

We collect personal data about You mainly from Yourself when You contact us or use our services and website. In addition to this, we may collect personal data about You from public sources and registers, such as Your professional data found in LinkedIn. We also collect personal data about our website visitors with Google Analytics, so that we could analyze the use of our website, in order to develop it further and for targeting relevant marketing content for our customers and website visitors.

Typically, we may get the following personal data directly from You:

● Your name, employer, job title and work contact details as well as Your interest in our products and services.

Personal data from public sources:

● Website use statistics from Google Analytics and possibly Your professional data from LinkedIn or similar online services, where You have personally entered and published Your work-related personal data.

What is the basis for processing Your personal data?

We make sure that we always have a legal basis to process Your personal data. We may process Your data on several different basis. Firstly, we may process Your data to fulfill and execute a contract and to meet legal obligations. Secondly, we may process Your data also to further our legitimate interests, which are the offering of our services and operating and developing our business. Some personal data we may process based on Your consent.

Who processes My personal data and is it transferred to anyone else?

Primarily your personal data is processed by people within our own organization. We may also outsource some parts of the processing to third parties, such as the data systems used to store and process personal data. In these situations, we make sure with contracts and otherwise that the confidentiality of your personal data is secured and that the data is processed according to the applicable laws. We may also disclose information to fulfill our other contractual or legal obligations or when a legal authority requires a disclosure. We may also disclose your personal data if we are a party of a business sale, such as a merger or an acquisition.

Is My data transferred outside the EU?

By default, Your data is not transferred outside the EU. 

How long is My data stored?

We will not store Your personal data for a longer period than necessary for its purpose or required by contract or law. The storage times for personal data may vary based on its purpose and situation. We also intend to keep Your data up to date.

How is My data stored and kept secure?

Your data is stored on the servers provided by our service providers, which are secured according to general industry standards and practices. We consider and keep Your personal data confidential and do not disclose them to anyone else than those who need it for their work or confidentially to our customers based on contracts we have made with them. Access to Your personal data has been protected with user-specific logins, passwords and user rights.

Is it mandatory to provide personal data? What happens if I don’t give it to You?

By default, it is not mandatory to provide us personal data. For instance, You can use our website without providing Your personal data. However, in some instances, if You don’t provide us some of Your personal data or allow the processing of it, it may limit the services that we are able to provide You.

Does Your website use cookies and what are those?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.


Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.

What rights do I have relating My personal data?

Withdraw Your consent
If we process personal data based on Your consent, You can at any time withdraw Your consent by notifying us, for instance by sending email to: privacy@elho.fi

Access to data
You have the right to have confirmed if we are processing Your personal data and also to know what data we have about You. In addition, You have the right to some supplemental information described in the law about the processing activities.

Right to have errors corrected
You have the right to request that we correct any inaccurate or outdated personal data we have about You.

Right to object processing
If we process Your personal data based on public interest or our legitimate interest, You have the right to object the processing of Your data, to the extent that there is no such significant other reason that would override Your rights, or the processing is not necessary for handling legal claims. Please notice that in this situation we may not be able to serve You anymore.

Right to restrict processing
In certain situations, You have the right to require that we restrict processing of Your personal data.

Right to data portability
If we process Your personal data based on Your consent or fulfilling of a contract, You have the right to require transfer of the data You have provided to us to another service provider in a commonly used electronic format.

How can I use My rights?

You can execute and use Your rights by contacting us, for instance by sending an e-mail to privacy@elho.fi. In such case, we ask You to provide us Your name, contact details, phone number as well as a copy of a valid personal ID, such as a driver’s license or passport, so we can verify Your identity. If You consider that the processing of Your personal data is not lawful, You can also always make a notification of this to a supervisory authority.

Can this privacy policy be updated?

We may make updates to this privacy policy when our operations change or develop. Also changes in law may make it necessary to update this privacy policy. The changes become valid once we have published them in the form of an updated privacy policy. Therefore, please visit this page and read this privacy policy from time to time.

Who can I contact in privacy matters?
Contact details:
Oy El-Ho Ab, Industrivägen 6, 68910 Bennäs, Finland, Tel: +358 50 571 7107, contact person: Ulf Haglund, email: firstname.lastname@elho.fi